I hope that this message finds you well.
Just wanted to drop you a quick note to say how much I'm enjoying working with your team.
Between Craig & Chris we have converted some significant group business of late.
They have massively helped manage the transition away from incumbent suppliers and ensured we are securing orders consistently.
It has also been helpful that Erin has created sales reports for me to share with the operators on a monthly basis.
I'm sure you are already well aware of the great work that your team do, but it never hurts to have an outside endorsement!
“DCS has worked hard to find the right packaging for my business, I cannot fault their service”
"DCS is proactive and with a genuine interest to provide competitive prices on housekeeping products and its services.
DCS found it very easy to adhere to our processes, to provide expertise when required and resolve any questions/or issues arising from our hospitals through a very helpful approach & effective communications."
"We have dealt with DCS for approximately 3 years and have found them to always be professional and efficient at all times. Throughout the duration of the contract we have regularly market tested product, price and service and still find them to be the most competitive provider in the UK.
I would highly recommend DCS to any organisation reviewing their supply chain."
"We started dealing with DCS at the beginning of our 2013 season and found the move to be very smooth and simple. When we first started ordering from them they were very helpful in ensuring we got the right product and if they weren’t sure from our hazy product description, they would send us pictures or send a selection of products to ensure we got exactly what we were looking for.
We previously dealt with 2 other local companies who struggled to keep up with our demand so being able to purchase all of our packaging products from 1 company and never having to worry about products being out of stock or only receiving partial orders, makes ordering so much easier and less stressful.
We find DCS to be very reliable and professional and all members of staff that I have dealt with always go out of their way to help in any way they can. Although we have set delivery days, if we’re ever caught short they always assist in getting a delivery out to us as soon as they can to help us through. We’re very happy we changed our suppliers to DCS and we look forward to dealing with them for the next season."
"Since our decision to move to DCS for all of our packaging and cleaning requirements, we have reaped the full benefit of a hands-on, socially responsible and knowledgeable company who always put the customer first. DCS have given us the help and guidance we needed to be able to take our packaging to a new level, working with us on the branding of our product, and helping us to build a stylish image that has enhanced our product range.
With flexibility of service, transparent and competitive pricing, clear communication and a “can-do” approach, we see our partnership with DCS as a pivotal part of our future growth, and development of our product."
"After 15 years with our incumbent the disposables contract was put out to tender in Nov15.
DCS were appointed to take effect Monday 1st February 2016
What made DCS stand out their can do approach and focus on delivering good service.
Good commercials too!
5 months into the contract DCS performance has exceeded expectation.
From delivery driver to director they deliver their “promise” into our business.
Their ability to source environmentally sustainable product with good commercials is impressive.
Their response times to challenges that are put before them is impressive.
Their focus on good service delivery is impressive
We definitely made the right choice in appointing them."
"After being let down by a few suppliers, we are now more than happy with DCS's keen prices levels and professional customer service. As well as being the most reliable supplier, we were also able to save more than 12% on our costings!
If you are looking for a supply company who actually care, DCS are the team you need."